Customer Profile

Zhejiang Commercial Bank Co., Ltd. (abbreviated as "Zhejiang Commercial Bank") is one of the 12 nationwide joint-stock commercial banks, with its head office located in Hangzhou, Zhejiang. On March 30, 2016, it was listed on the Hong Kong Stock Exchange, with the stock code "2016.HK"; on November 26, 2019, it was listed on the Shanghai Stock Exchange, with the stock code "601916", becoming the 13th A+H listed bank in China.

Project Background

Zhejiang Commercial Bank has emerged from its initial startup phase and is now entering a period of rapid development. It faces challenges in competing with other market players in terms of both the quantity and quality of its personnel, resulting in negative growth in per capita efficiency. Zhejiang Commercial Bank aims to maintain continuous performance improvement while implementing scientific human resource allocation planning, driving team development, controlling labor costs, and achieving comprehensive improvements in overall performance and per capita efficiency.

Project Process

1. We have tailored a human resource allocation plan and development strategy for Zhejiang Merchants Bank Head Office that meets its strategic development needs, aiming to build core competitiveness in human resources and achieve a new talent allocation pattern centered on per capita efficiency.

2. Utilize scientific and professional diagnostic tools to gain a deep understanding of the current state of business management and human resource analysis, identify risk points, strengths, and weaknesses in current management, and combine market conditions to set up HC settings for "fixed positions, fixed staffing, and fixed quotas".

3. Establish a position management system based on job value, optimize organizational structure according to the value chain, assess job value, and develop a supporting scheme for salary value.

4. Design a method to link performance with bonuses, guide the scientific and reasonable control of staffing levels, and improve personnel work performance.

Implementation results

1. The primary and secondary organizational structures of the enterprise have been optimized, adhering to the eight principles of organizational structure design. The organizational structure of the enterprise has become more scientific and reasonable, eliminating the "departmental silos" and enhancing the team's operational capabilities;

2. Established a scientific evaluation mechanism: BSC-KPI evaluation system;

3. Increase the satisfaction of management and key position employees to 100%;

4. Realscheme has introduced market salary benchmarking data provided by the big data center for enterprises, formulated a scientific and reasonable salary system, and enhanced employee motivation.